Annual Report & Accounts 2016 - Corporate Social Responsibility
contributed by our staff in 2016 on a
varied range of community projects
including homeless shelters, children's
orphanages, helping the elderly and
Our objective is to help current
and potential investors to have a
greater understanding of both our
business model and the industrial
environment in which we operate.
GVC Holdings PLC Annual Report 2016
Corporate Social Responsibility continued
Our supply chain is diverse, spanning IT, travel, sponsorship,
translation services, telephony and affiliates amongst others.
In 2017 we plan to integrate management of our suppliers
into a single Enterprise Resource Planning system.
Our approach to supply chain management is designed to:
ô€‚„ô€€ƒDevelop mutually beneficial long-term business relationships; and
ô€‚„ô€€ƒDeliver best value from our suppliers on a long-term basis.
Our procurement policy includes a "Supplier Acknowledgement and
Self-Certification Checklist", which requests information relating to:
ô€‚„ô€€ƒFinancial strength to ensure long-term reliability;
ô€‚„ô€€ƒAbility to deliver enduring quality and value;
ô€‚„ô€€ƒCommitment to innovation and ability to help us develop new products, processes
and ways of working that will provide us with a commercial advantage; and
ô€‚„ô€€ƒCommitment to a wider corporate responsibility agenda relating to the
environment, labour/employment standards, equal opportunities and
In return, we aim to operate to the highest professional standards, treating our
suppliers in a fair and reasonable manner and settling invoices promptly.
I n addition to commitment to provide a safe and secure gaming environment
for our customers, we recognise we have a wider responsibility to supporting
charities who work within our sector and the communities in which our offices
are located. As a business we make donations to a variety of responsible gambling
organisations across multiple countries.
CSR goes beyond responsible gaming and as a Group we actively encourage and
support our employees' involvement within local communities. In 2016, our staff
contributed over 1,400 hours on a varied range of community projects including
homeless shelters, children's orphanages, helping the elderly and animal shelters.
In 2016, our employees were involved with homeless projects in Austria, Bulgaria
and Gibraltar, while in Austria and London we also worked with a number of local
charities for the elderly. Meanwhile, in Hyderabad, our employees have a long
standing tradition and commitment of working closely with numerous charities,
having financed the building of clinics and extensive work with orphanages.
Wildlife projects supported during the year included cleaning up a local beach in
Gibraltar to help protect local marine life and the building of new enclosures for the
Wildlife Heritage Foundation.
The acquisition of bwin.party significantly increased the scale of our business and
with our subsequent admission to the FTSE 250 Index, it is appropriate that we
evaluate our CSR policies.
In 2017 we intend to substantially increase our contribution to responsible gambling
charities/organisations. However, as mentioned above, we also believe we have
a significant responsibility to contribute positively to the many communities in
which we operate. In total we have budgeted to more than double our financial
commitment to our CSR programme in 2017.
In addition to a substantial increase in our financial support, we have also committed
to expand our successful Pro Bono engagement programme to 15 locations from five
currently. Furthermore, we have doubled the number of hours individuals are able
to contribute. Last year employee participation in the Pro Bono scheme was around
20% and this year we are aiming to achieve at least 25%. If successful, we expect to
more than treble the number of hours of support given to our local communities.
The increased support and investment in community projects also enables us to
expand the number of good causes that we work with. In January of this year we
welcomed on board FareShare.
FareShare redistributes surplus, in-date food to charities and community groups
across the UK, including nearly 200 in London. Their food saves millions of pounds
for the voluntary sector and reaches people in genuine need in the communities
where we live and work. In addition to a financial contribution, employees of GVC
will also be volunteering at FareShare's Regional Centre in London.
4. CHARITIES AND